Eureka! Two-month search locates massive municipal water leak

March 19, 2015

By Tuesday morning, the last reminder of two months of puzzlement and frustration on the part of Department of Public Works Director Rich Nota was a gravel-topped 5-foot-square patch in the pavement on the northeast side of the intersection of routes 110 and 111. Beneath it lies a new cap on an abandoned pipe, part of an earlier water system, whose leaking valve was responsible for a loss of 10,000 gallons of water a day over the past two months.

HOW THE LEAKS
WERE FOUND

The following is an edited version of an email conversation between Press reporter Carlene Phillips and Alan Banks, president of Prowler Water Conservation Systems.

Phillips: How does your company go about detecting leaks like the one found in Harvard’s municipal water system?

Banks: Loggers (magnetized cylinders) are put at several listening points where contact is available, the more the better. In this case we put five loggers out. They turn on at a preselected time, usually at 3 a.m., so that very few, if any, people are using water.

The loggers listen for three minutes and record any noise. We collect the loggers the next day. Computer software reads the noise collected. We key in the type of pipe, length of pipe, and sizes of pipes that it is listening to. The software then zooms in on a leak noise that is in between at least two of the loggers. The software starts measuring the time it takes for the sound to reach each logger. Then, based on the data entered, it “correlates” the time into distances and plots the noise on a graph. The plots are read in feet and inches from each microphone. This gives us an approximate distance to a noise point, which we must confirm by listening from the top of the ground.

Listening from the top of the ground is very difficult when you have severe frost conditions. The moisture in the dirt over the water pipes basically turns into ice, which is more dense than concrete. This blocks the noise of the leak from our listening equipment in most cases. Right now, in Harvard, approximately 3 feet of frost has to be broken through with heavy equipment before reaching soil you can actually shovel. This frost hampered our listening ability, therefore it had to be done at 3:30 a.m. to give us as big an “edge” as possible.

Phillips: Did you visit Harvard to verify what your equipment had detected?

Banks: Yes, I was there at 3:30 a.m. on Friday to try to verify noise at the points that the correlator led us to. In this case it was an abandoned valve, from the old system, on the corner of Old Littleton Road and Massachusetts Ave. The correlator took this “noise point” as a potential leak. However, we had to investigate the surrounding area, in a quiet time, to see if there could be a leak in the vicinity which would make noise from the water going through the feeding valve. I could not find any remote noise events. I recommended that Richard Nota dig at the “abandoned” valve for several reasons. It was either leaking at the valve itself, or the valve was faulty, as it should have been shut off and out of service. They subsequently removed the valve and capped off the old main, thereby fixing the leak.

Phillips: Was this leak exceptionally difficult to find, relative to others in your experience?

Banks: The scenario of finding this leak was made difficult due to the old abandoned pipes left in the system, which were not separated from the new system sufficiently, approximately 20 years ago. The search was further compounded by the lack of availability of map records.

While this is not a “big deal” for a city system, Nota said, it is a lot of water for a small system like Harvard’s.

The problem was discovered in mid-January when the computer monitoring the water level in the tank at the Bolton Road reservoir recorded a sharp decline. Rather than the average daily usage of 19,000 gallons, water was being pumped at the rate of 29,000 gallons per day and Nota had absolutely no idea where all that water was going. Typically, a leak causes water to bubble up somewhere, and in this case it would have appeared in the form of ice on the road. But this leak had never manifested itself.

Nota speculated at first that the leak could be in someone’s basement, perhaps someone who was away for the winter, but there was no way of knowing that unless evidence were visible from the street. While homes on town water are monitored for daily usage, the meters are read only to prepare the quarterly water bills of their owners. Unfortunately, the unusual snow depths prohibited any kind of emergency meter reading.

If the leak was in a stretch along the road, Nota believed there was a strong probability that the water was finding a natural channel to run off—an unused pipe in the system or an old farm drain, from which the water could run downhill into the pond.

When town equipment could not locate the leak, Nota decided to hire outside contractors. Waiting around for the leak to manifest itself could have made it worse, he said. He hired the services of Massachusetts Rural Water Association, a nonprofit group of which Harvard is a member. When its search turned up nothing, Nota engaged the Littleton Water Department, which was also unable to find the source of the leak.

The next step was to hire a specialty company, in this case Prowler Water Conservation Services, whose highly sensitive equipment detects leaks through sound. According to Alan Banks, president of Prowler, Nota first called his company sometime near the second week in February. But, he said, “Snowstorms, cold, frost, high snow piles, and unsafe conditions forced us to prevent starting until [March 3].” Starting then, they spent a week and a half monitoring hydrants (see sidebar).

Search narrows

On March 11 the equipment found the sound it was looking for in the center of town, on the rectangle of land on the southeast side of the intersection. DPW started digging—once they removed the snow—in the soil close to the hydrant. Their “big dig” found nothing, however. The evidence of that failed excavation is a large patch in the pavement across from the General Store.

Prowler’s field engineers fine-tuned their calculations and predicted that the leak was 47 feet north of the first dig, in a far less “convenient” spot: right in the intersection itself. Banks came to Harvard at 3:30 a.m. on Friday, March 13, to verify the determination.

Nota said last Friday that he had a “good feeling” that this was the spot. He commented that people could be picturing a “geyser coming out of the ground,” as might occur in Cambridge. But that wouldn’t be what we would see. A main hadn’t burst; it was a leaking valve, he said.

Early Monday morning, motorists were greeted by a detour around the intersection and a mound of dirt that grew larger throughout the day. By midafternoon the two-month-old mystery had been solved: DPW workers found a leaky valve in a terminal pipe from an older system. When queried, one DPW worker called up from several feet down in the hole that it would be an “easy fix.”

Problem solved

Prowler field engineer Mat Masi was on site during the excavation. He pointed out that the “manifestation,” elusive for two months, had appeared on Monday with the warmer weather, when water bubbled up from the catch basin at the foot of Elm Street.

On Tuesday, Nota said the DPW had capped the old pipe and installed a thrust block against pressure. By the time they were finished backfilling, it was 8 p.m.

Nota confirmed his earlier supposition that the water had been running out an old pipe.

Asked whether he was celebrating, Nota replied that he wasn’t—not quite yet. He is hoping this was the only leak in the system. He won’t know for sure until after a few days of monitoring the water tank level to determine usage.

While this has been a great loss of a natural resource, Nota said the financial loss—the additional cost of pumping the lost gallons—will be absorbed within his budget.

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